Mystery Customer Reports
Mystery Customer reports are an invaluable resource for assessing the consistency and quality of your business.
Used constructively as a tool for re-focussing your offer and highlighting training requirements, the reports can have a significant impact on the performance of your staff members and business.
The report will focus upon your individual requirements and following the completion of the visit sent to you within 48 hours.
What are the benefits?
The added benefits of Mystery Customer reports to the operator are:
- Independent assessment of the delivery of your offer
- Invaluable tool to use for identifying staff training requirements
- Monitors consistency
- Enables the operator to get genuine feedback how their customers feel
- Can provide quick feedback to a change in the offer
- Can be used to monitor competitors